Privacy Policy

Effective date: 16 July 2024

1. Introduction

Welcome to ITC OPTIK. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at itcoptikapp@gmail.com or 62818434216.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the app, express an interest in obtaining information about us or our products and services, when you participate in activities on the app or otherwise when you contact us. The personal information we collect includes the following:

• Name
• Email
• Phone
• Birth Date

2.2 Automatically Collected Information

When you use our app, we may automatically collect certain information about your device and usage of the app. This information may include:

• Device Information: We collect information about the device you are using, such as the hardware model, operating system, and version.
• Usage Information: We collect information about how you use our app, including the time you spend on our app and the pages you visit.

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To facilitate account creation and logon process.
• To manage user accounts and provide our services.
• To send administrative information to you, such as changes to our terms, conditions, and policies.
• To improve our app and develop new products, services, features, and functionality.
• To understand and analyze how you use our app and services, and to enhance your experience.
• To send you marketing and promotional communications, if you have opted in to receive such information.
• To respond to your inquiries and provide customer support.

4. Sharing Your Information

We do not share, sell, rent, or trade your information with third parties. We may share your information in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With your consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

• Encryption of data.
• Regular security audits and assessments.
• Restricted access to personal information to authorized personnel only.
• Secure storage and transfer of data.

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our app is at your own risk. You should only access the services within a secure environment.

6. Your Privacy Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we have about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: You have the right to withdraw your consent at any time where we are relying on your consent to process your personal information.

If you have questions or comments about your privacy rights, you may email us at itcoptikapp@gmail.com or call us at 62818434216.

7. Children's Privacy

Our app does not knowingly collect or solicit any information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at itcoptikapp@gmail.com or 62818434216.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make changes to this privacy policy, we will notify you by updating the "Effective Date" at the top of this privacy policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may contact us by email at itcoptikapp@gmail.com or by phone at 62818434216.